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Support & Contact
We help UK food & hospitality businesses find £1,000s in hidden savings across utilities, software, insurance, and more — without any disruption.
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Welcome
Happy to Help
This page is here to make it easy for you to get in touch with us.
Whether you have a question about a Cost & Savings Review, need support as an existing client, or simply want clarification before taking the next step, you’re in the right place.
Send us a message and one of our team will get back to you as soon as possible. We aim to respond promptly during UK business hours.
If your enquiry is about arranging or progressing a review, please include your business name so we can help you faster.
Prefer email?
support@hospitalitytrader.co.uk
This inbox is monitored during UK business hours and we aim to respond within one business day.
Thankyou!
Friendly Support • UK Based Team
Frequently Asked Questions
Knowledge Base
The Cost & Savings Review
It’s a professional in-depth review of your business costs, designed to identify unnecessary spend, poor-value contracts, and areas where money may be quietly leaking. We help UK food & hospitality businesses uncover £1,000s in hidden savings across utilities, software, insurance, and more — without disruption.
UK food & hospitality businesses of all sizes — from independents to multi-site operators, who want clearer visibility and better control over their costs.
Because rising costs and tighter margins mean small inefficiencies add up quickly and quietly eat into your profits. The sooner costs are reviewed, the sooner savings can be protected or recovered.
All Cost & Savings Reviews are carried out by our team of experienced cost-reduction specialists, with 10+ years’ experience helping UK businesses save money, time, and unnecessary stress.
Pricing is outlined clearly on our website. From time to time, we may offer limited promotions or private access by invitation. To stay informed, you can join our updates for news, insights, and opportunities.
Yes of course! You are fully covered by our Promise & (no-questions asked) 100% Money Back Guarantee.
Yes. All personal and business information is handled in line with GDPR regulations and our Privacy Policy, and treated as strictly confidential at all times. MyFoodBiz is registered with the UK GDPR and follows all data protection and privacy requirements.
In many cases, savings opportunities are identified within days. Some can be actioned quickly, others planned over time, depending on the size of your business, the type of costs, and the complexity of the issues involved. Every business is different.
No, certainly not! The review focuses on costs and contracts only and causes no disruption to your day-to-day operations. All work is carried out quietly in the background, and your dedicated business advisor stays in touch throughout.
If you feel we haven’t delivered on our promise, simply contact us and we’ll promptly refund your paid review fee in full — no questions asked.
The Review Process
You’ll be welcomed by your dedicated Business Manager, who will guide you through a short onboarding process. Together, you’ll discuss your exact needs, agree which costs or concerns to prioritise, and then we’ll begin the review.
Very little. The initial call is friendly, short, and focused. Most of the work is handled by our team in the background.
No. We review cost information only — not operations. Your kitchen, staff, customers, and processes remain unaffected. Your Business Advisor is always on hand if questions arise.
Basic details about your current costs and contracts. We clearly guide you through what’s needed, step by step.
Timelines vary depending on business size and complexity. Most reviews are completed within a few working days, and your Business Advisor remains available throughout for updates, reassurance or clarification.
Yes. Every review is tailored to your availability and agreed timelines. We work around your schedule.
Yes, of course. If you know another food or hospitality business that could benefit, you’re welcome to introduce us. Referrals are always appreciated — and we thank you for giving us the opportunity to proudly support more UK businesses.
Your Savings & Suppliers
Not necessarily. You’re never required to change suppliers. Many businesses simply use the review to confirm everything is in order or to renegotiate better terms with existing providers.
No — not without your explicit permission. Any supplier contact is agreed in advance and forms part of the authorised review process.
This is one of the most common questions — and the answer is reassuring. Some savings can be implemented almost immediately, while others are planned over time to suit your business. You remain fully in control of what actions are taken and when.
We’ll walk you through the findings and recommendations in clear, practical terms. After that, we stay in touch — sharing helpful tips, insights, and access to new tools and selected opportunities through the Hospitality Trader network.
We work with a wide range of vetted UK suppliers across key cost areas such as energy, insurance, software, telecoms, waste, and professional services etc. All recommendations are based on securing the best outcome for your business.
You’ll be told directly and honestly. Many clients value the clarity and reassurance just as much as the savings themselves.
Privacy, Security and Support
Yes. All personal and business information is handled in line with UK GDPR regulations and our Privacy Policy. We treat your information as strictly confidential and never share it with third parties without your clear permission.
Your information is stored securely and managed in accordance with UK data protection standards. We use secure 3rd party systems and restricted access controls to protect your data from unauthorised access, misuse, or disclosure.
No. We do not sell your data. We only share your details with a supplier or partner if you specifically ask us to do so — for example, when requesting quotes through our Ask & Save service.
Yes. Our website uses encrypted connections (SSL) to protect information submitted through forms. We follow best practices to safeguard user data and regularly review our systems to maintain security standards.
Yes. Payments for services promoted through Hospitality Trader may be processed securely via ThriveCart, using Stripe as the payment gateway. Stripe is a globally recognised and secure payment processor that uses industry-standard encryption and security protocols to protect your transaction data.
In some cases, partner services may handle payments directly under their own secure systems and terms. You will always be clearly informed before completing any transaction.
We do not store or have direct access to your full card details at any time.
No information is shared publicly without your explicit consent.
If we wish to feature your business in a case study, we will always seek written approval first.
You can:
Contact your assigned advisor directly (if applicable)
Email us at support@hospitalitytrader.co.uk
Use the contact form on this page
For privacy-specific enquiries, you may contact us via privacy@hospitalitytrader.co.uk
myFoodBiz
Cost Control, Done Properly.
MyFoodBiz is a specialist cost review service built exclusively for UK food & hospitality businesses.
We understand the pressure owners face every day — rising costs, tight margins, and constant decisions just to stay profitable.
Our role is simple: help you take back control of your costs without disrupting your business.
We combine sector-specific insight, independent cost-reduction expertise, and a structured review process to deliver clear, practical guidance you can act on with confidence.
Sponsored by HospitalityTrader.co.uk supporting food & hospitality businesses nationwide.